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Privacy policy

What we collect through the report form, what it is used for, how long it is kept and what your rights are.

Data controller

Ómars þjónustan ehf., kennitala 620518-0850, is the controller of the personal data collected through this website. We can be reached on the phone numbers and e-mail address in the site footer.

What we collect

We collect only what you send us yourself through the report form or by e-mail. The website does not gather information about you in the background.

  • The contact person's name and the name of the húsfélag, property company or property
  • The address of the property and, where given, the flat or unit
  • Phone number and e-mail address
  • The description of the problem and how urgent it is
  • Any photographs you choose to attach

What the information is used for

To answer the report, to prepare and carry out an inspection, to do the work and, where relevant, to pass the case on to a licensed professional. The information is not used for marketing and is not sold to third parties.

If the case requires a licensed professional we may, with your agreement, send them the description and photographs so they know what is waiting for them.

How long we keep it

For as long as the case requires, and after that in line with bookkeeping obligations. Photographs and inspection records are kept while they remain relevant to the property, including so that what was done can be traced.

You can ask for data about you to be deleted and we will comply to the extent the law allows.

Your rights

Under Icelandic data protection law you have the right to access information about you, to have it corrected, to have it erased, to restrict its processing and to object to processing. Send a request to the e-mail address in the site footer.

If you believe we are not handling your information properly, you can complain to Persónuvernd, the Icelandic Data Protection Authority.

Cookies and analytics

This site does not set cookies to track you and does not use advertising networks. If analytics are introduced later it will be with a solution that does not collect personally identifiable information, and this page will be updated before that happens.

This policy describes what the site actually does. It has not been reviewed by a lawyer and will be revised before the site goes live.

Call 845 5976Report a problem